Banking & Financial scam awareness challenge

Question 1 Report

Banking Password Reuse You use the same password for your internet banking and an online shopping website. The shopping website announces that its passwords were exposed in a data breach. What should you do?

Reused passwords can allow a breach at one service to affect another.

Promptly change the reused banking password to a strong, unique password and secure other accounts using the same credentials Use the same password but add it to more accounts so it is easier to remember Change only your shopping username Do nothing because your bank itself was not breached

Question 2 Report

Unexpected Micro-Deposit You notice a very small unfamiliar credit in your bank account followed by a message from a stranger asking you to send the money to a different account. What should you do?

Do not follow financial instructions from an unknown person simply because money appeared in your account.

Contact your bank through an official channel and follow its guidance regarding the unexpected credit Share your account statement with the stranger so they can prove the transfer Keep the money and block every bank notification Immediately transfer it to whatever account the stranger provides

Question 3 Report

ATM PIN Protection Someone is standing very close behind you while you enter your PIN at an ATM. What should you do?

Your PIN can be stolen simply by watching you enter it.

Continue because the ATM hides the PIN on screen Say your PIN quietly while entering it so you remember it Ask the person behind you to confirm that you entered the correct PIN Shield the keypad and ensure you have enough privacy before entering your PIN

Question 4 Report

Changed Bank Details on an Invoice Your regular supplier sends an invoice, but the bank account details are different from previous invoices. The email says their bank account recently changed. What should you do before paying?

Payment instructions can be altered if an email account or invoice process is compromised.

Pay if the email contains the supplier's logo and signature Transfer a small amount first and assume the details are genuine if it succeeds Pay because the invoice looks identical to previous invoices Verify the changed payment details with the supplier using a trusted contact method you already have

Question 5 Report

Fake Recovery Agent After you lose money in an online scam, someone contacts you claiming they can recover the entire amount if you first pay a 'recovery fee.' What should you do?

Fraud victims can sometimes be targeted a second time.

Pay because they already know how much you lost Do not send money to an unsolicited recovery service and use official reporting and financial-institution channels Give them your banking password so they can trace the stolen money Pay only after they promise the recovery in writing

Question 6 Report

Unexpected Bank Account Added as Beneficiary You receive an alert saying a new beneficiary has been added to your internet-banking account, but you did not add anyone. What should you do?

Unauthorized account changes should be treated as urgent.

Immediately access the bank through an official channel, secure the account, and report the unauthorized change Wait to see whether any money is transferred Send ₹1 to the beneficiary to find out who they are Ignore it because beneficiaries cannot receive money

Question 7 Report

Card Retained by ATM An ATM keeps your debit card and immediately afterward a stranger nearby offers to help you recover it. What should you do?

Do not rely on strangers when your banking card is involved.

Follow the stranger's instructions because they may know how the ATM works Contact the bank or ATM operator using official contact information and secure or block the card if necessary Tell the stranger your PIN so they can help retrieve the card Wait for someone else to use the ATM and ask them to retrieve your card

Question 8 Report

Fake Job Bank Account Request A supposed employer offers you a work-from-home job but says your first task is to receive customer payments in your personal bank account and forward them elsewhere. What is the biggest warning sign?

Legitimate employment should not normally require your personal account to route unexplained third-party funds.

The job allows you to work from home The employer pays a salary The employer wants your personal bank account used to receive and forward third-party money The company communicates online

Question 9 Report

Account Rental Offer A stranger offers to pay you ₹15,000 per month for temporary access to your unused bank account, debit card and mobile-banking access. What should you do?

You remain responsible for how accounts in your name are used.

Accept because the account currently has no money Accept but withdraw your own money first Refuse and never give another person control of your bank account or banking credentials Accept if the stranger provides an identity document

Question 10 Report

Stranger Requests Bank Account for Prize Payment You are told that you won an online contest you never entered. The organizer asks for your internet-banking login credentials so they can 'deposit the prize directly.' What should you do?

Receiving legitimate funds does not require another person to log in to your banking account.

Provide the credentials after changing the password to something temporary Provide only the password Refuse to provide credentials and treat the unexpected prize claim as suspicious Provide the credentials because they are sending money, not taking it

Question 11 Report

Guaranteed Investment Returns A person on social media promises to double your money in 30 days with '100% guaranteed returns and zero risk.' What should you do?

Investment returns and risk are closely related.

Invest if the person's profile has many followers Treat guaranteed high returns with extreme suspicion and independently verify the investment and provider Borrow money so you can maximize the guaranteed return Invest quickly before the opportunity closes

Question 12 Report

Fake Banking Search Advertisement You search online for your bank's customer-care number. The first result is a sponsored advertisement displaying a phone number. What is the safest approach?

Being at the top of search results does not prove that a contact number is official.

Call it because search engines verify every advertised support number Use contact information from the bank's official app, official website, card, or other verified source Call every number in the search results until someone answers Call the number and provide account details only if the person sounds professional

Question 13 Report

Fake Payment Screenshot A customer says they have paid you ₹8,000 through UPI and shows you a screenshot of a successful transaction, but you have not received a credit notification. What should you do before handing over the product?

A screenshot can be edited or fabricated.

Trust the screenshot because it shows a transaction ID Ask the customer to send another screenshot Verify the payment independently in your bank or payment app before handing over the product Hand over the product if the customer's name appears on the screenshot

Question 14 Report

SIM Swap Warning Your phone suddenly loses mobile network service even though other people nearby have normal coverage. Shortly afterward, you receive emails about changes to your banking account. What should you do?

Unexpected loss of mobile service can sometimes indicate a problem with your SIM.

Restart your phone repeatedly until the network returns Post your phone number online and ask whether others have the same problem Contact your mobile operator and bank through official channels immediately Ignore it and wait until the next day

Question 15 Report

Money Mule Recruitment Someone offers you ₹5,000 per week if you allow them to receive money in your bank account and then transfer it to other accounts. What should you do?

Ask why someone needs to route their money through your personal account.

Agree because you are only transferring money Refuse to let another person use your account to receive and forward unexplained funds Agree if you keep screenshots of every transfer Agree only if they increase your commission