Identity & Impersonation scams

Question 1 Report

Someone calls claiming to be a police officer and says you must immediately transfer money to avoid arrest in a criminal investigation. What is the safest response?

Claims of authority should be independently verified before any payment or sensitive action.

Share your banking information to prove your identity End the call and independently verify the claim through official police channels Negotiate for a smaller payment Transfer the money and request a receipt

Question 2 Report

You receive a voice message that sounds like a family member asking for emergency money. Why should you still verify the request independently?

Modern impersonation attempts are not limited to copied text and profile photographs.

Voice messages cannot be sent from mobile phones A familiar-sounding voice alone is not sufficient proof of identity Emergency payments are illegal Voice messages cannot contain genuine requests

Question 3 Report

A person claiming to be from a delivery company knows your name and address and says you must pay an unexpected fee through a link. What is the safest action?

Verify unexpected requests without relying on the sender's link.

Reply with your identification details to confirm the delivery Pay because knowing your address proves the sender is genuine Check the delivery directly using the company's official website or app Open the link but do not enter your card information

Question 4 Report

After discovering that your messaging account was compromised and used to ask contacts for money, what should you do after securing the account?

Consider the people who may still believe messages sent while the attacker controlled your account.

Warn affected contacts that fraudulent messages may have been sent from your account Do nothing because regaining access automatically retracts fraudulent messages Ask contacts to send money to test whether the account is secure Send your new password to your contacts as proof

Question 5 Report

A supposed customer-care representative asks for the OTP that just arrived on your phone to 'verify your identity.' What should you do?

Authentication codes can authorize actions on your account.

Do not share it and independently contact the service through an official channel Share only the first half of the OTP Forward the OTP message to the representative instead Share it because customer care needs to verify customers

Question 6 Report

A caller claims to be from your mobile provider and asks you to disclose a verification code sent to your phone. What is the primary risk of sharing it?

Verification codes can be used to authorize sensitive account actions.

The caller may use the code to complete an unauthorized account action Your mobile data speed may decrease Your screen brightness may change Your phone battery may drain faster

Question 7 Report

A scammer has learned information about your workplace, relatives, and recent holiday from your public social media posts. How could this information be used?

Personal context can make a fabricated story sound more believable.

Only to improve social media recommendations It cannot be useful without your password It can only be used if you approve a friend request To create a more convincing impersonation or social-engineering attack

Question 8 Report

Someone claiming to be a government official says your identification number has been involved in illegal activity and demands immediate payment to clear your name. What is the strongest warning sign?

Look for pressure designed to make you act before independently checking the claim.

The caller knows your name The call arrived during working hours The caller speaks formally The caller demands immediate payment while threatening consequences

Question 9 Report

Which behavior is most characteristic of an impersonation scam?

Focus on deception involving identity and trust.

Installing a legitimate operating-system update Compressing files before sending them Pretending to be a trusted person or organization to manipulate someone Changing the brightness of a device

Question 10 Report

A friend messages you from their usual social media account asking for money, but the writing style seems unusual. What should you do?

A genuine-looking account can still be controlled by someone else.

Send the money because the account is genuine Verify the request with your friend through another trusted communication method Ask the account whether it has been hacked Ask for their bank details and transfer the money

Question 11 Report

Someone creates a social media profile using your name, photograph, and personal information. What is this most likely an example of?

Focus on the unauthorized use of someone's identity to appear to be that person.

Network optimization Identity impersonation Data compression Software updating

Question 12 Report

A caller's caller ID displays the name of your bank. Does this prove the call actually originated from your bank?

Consider whether information displayed on your phone can always be trusted as identity proof.

No, caller ID can be manipulated or spoofed Yes, caller ID always verifies the organization Yes, but only during banking hours Yes, if the caller also knows your name

Question 13 Report

Why is using a separate trusted communication channel important when verifying a suspicious request?

Think about what happens if the original communication channel is already controlled by an attacker.

It prevents the same potential impersonator from controlling both the request and its verification It automatically blocks every scammer It makes messages arrive faster It guarantees that your device has no malware

Question 14 Report

You receive a WhatsApp message from an unfamiliar number claiming to be your brother. He says his phone is damaged and urgently needs money transferred to a new bank account. What should you do first?

Verify the person's identity using a communication method you already trust.

Transfer a small amount first to confirm the account works Ask the sender to send another text message confirming their name Transfer the money because it is an emergency Call your brother using his previously known phone number or another trusted method

Question 15 Report

A person claiming to be a recruiter offers you a high-paying job without an interview and asks you to pay an upfront 'verification fee.' What should you suspect?

Consider the combination of impersonated professional authority, an unusually easy offer, and an upfront payment.

The offer is safe if the recruiter has a profile photograph It may be a recruitment impersonation scam All legitimate employers require candidates to pay verification fees The offer is genuine if the salary is clearly stated